The Property Redress Scheme is an independent and impartial resolution provider that is authorised by the Department for Levelling up, Housing, and Communities (DLUHC) and National Trading Standards Estate and Letting Agency Team (NTSELA.
We are also members of Safeagent and belong to their CMP Client money protection scheme. This offers tenants added security that their monies are safe with us.
Providing all-round support, to help Landlords stay compliant.
The National Residential Landlords Association represents more than 100,000 members across England and Wales.
Formed in 2020 as an amalgamation of several landlord associations aims to raise and maintain standards in the private rental sector. It reinforces legal requirements and standards of best practice members are required to observe in connection with the letting and management of residential property.
Alexander Property Management Ltd was established in March 1990.
Our aims were clearly set out from the beginning:
- We would not let any properties that we would not be happy to live in ourselves.
- We would offer personal service to both our Landlords and Tenants where they could contact just one person for all their property needs.
. All properties would conform to current legislation for safety.
. We would own some of the properties that we manage.
. Landlords as well as all Tenants would be vetted. Unsuitable properties would be refused.
. Whenever possible Housing Benefit would be welcomed.
Tenants Information
We like to make the application process for a tenancy as easy as possible for you. Also, we do not believe in charging fees for credit and inventory services.
Should you decide to view any of our properties you may do so without paying us a penny or completing an application form. All we ask is for your contact details and a brief out line of your employment and living status.
Once you have viewed a property that you like the process is simply as follows:
TENANTS FEES/COSTS:
WHAT YOU WILL NEED TO PAY/BUDGET FOR:
1. A Holding Deposit of one weeks rent.
This is just to reserve and secure the property for you whilst we remove it from the market. This amount will be deducted from any final amount due from you before you move in. Naturally, if you change your mind this holding deposit will not be returned to you as we have held the property for you in good faith.
Security deposit of one months rent to be paid on confirmation of your tenancy. This will be returned to you at the end of your tenancy subject to a Inventory Check Your deposit will be protected by the Government approved schemes run by the Deposit Protection Service (DPS) as per current legislation.
2. Credit Check fee £0 Preparation of Inventory Check In, with photos £0
3. One months rent in advance. Payable 7 days prior to the commencement date if paying by cheque.
USUAL REFERENCES:
We will need to obtain:
1. A past or present Employers reference
2. A financial reference from a Bank or Building Society, the last 3 to 6 months banks statements will suffice
3. A character reference from someone not related who has known you for more than 2 years. (Or one from your previous Landlord)
You will receive a confirmation email once the Landlord has agreed the tenancy (subject to satisfactory references)
On the day of completion we will meet you at the property to check you in. You will be required to check and sign the Inventory and sign the Agreements.
Any discrepancies with the inventory can be reported within 7 days of moving in.
Your rent should be paid to us on or before the due date each month. (STO mandates are available from our office)
We will be carrying out regular inspections of the property usually every 3 months. These will be arranged with you in advance.
We are proud members of Safeagent and belong to their Client Money Protection Scheme. Any monies tenants pay to us are paid into a specific ring fenced client account held at Barclays Bank PLC.
All Safeagent accredited firms are part of a Client Money Protection (CMP) Scheme which offers recompense to tenants and landlords of rent, unprotected deposits or other client funds in the event that monies have been misappropriated or fraudulently used by a Safeagent firm.
From 1 April 2019 all lettings and management firms handling clients’ money must be part of a Government approved Client Money Protection (CMP) Scheme in order to continue to trade. Safeagent operates a Government approved CMP scheme. Our current certificate showing our continual membership of the same is clearly displayed above this page.
- Long Established
- Family Business
- Rental Specialists
- Independent
Est.1990
We believe that part of our success in dealing with Landlords for the past 30 years is that we ourselves are Landlords and fully understand the needs and requirement of both Landlords and Tenants in the ever-changing world of residential letting.
Landlords Services.
What can we do for you?
RENT COLLECTION
We will collect your rent monthly and pay it in to your Bank Account as soon as the payment has cleared. Usually within 7 days.
You will receive a monthly emailed Statement along with each rent payment.
FULL MANAGEMENT
We believe that the only way to be a competent Lettings Management Company is to offer a full Management service with regular inspections. We do not offer any half Management or tenants finder service its all or nothing with us.
Should any maintenance work need to be carried out we can make all the arrangements for you. We have our own list of recommended qualified tradesmen but if you prefer, you can nominate your own.
We receive no inducement from any tradesman by giving them work nor do we charge any fees on top of the tradesmen's costs.
We do have an arrangement with our tradesman that we will pay them promptly but for that in return we expect prompt service when we need them.
LANDLORDS FEES
The agreed 10% percent commission for us managing your property.
No set up fees, No renewal fees, no property visit fees.
No cost to draft up and produce your tenancy agreements
Digital Inventory - Including in the service- Provided at no cost to landlords nor tenants.
For the actual cost, and no more, for repairs and upkeep of their property and for any legislative fees, for example property licences, gas and electricity safety inspections and Inventory costs. We do not ask nor receive any additional amount over and above any cost.
FURNITURE & FURNISHINGS
If you wish to let your property furnished, it must by Law comply with the current Fire safety regulations
Upholstery and Beds that comply will have a distinctive sewn- in label and must have been purchased after 1989.
Other Services
Digital Inventory - The cost of producing an online and paper Inventory of contents and condition of the property is always recommended. This service is provided as part of our services at no additional cost.
Assessment of your property by our experienced lettings manager to find out your needs.
Conducting a thorough inventory report of the rental valuation of the property.
Assessment of your property by our experienced lettings manager to find out your needs.
Marketing of property
Advertising of the property on our agency website plus Zoopla & Rightmove.
Sharing of the property on our website, and major property portals.
Property viewings
Conducting of after-hours property viewings to facilitate professional working tenants.
Full check of employer, landlord and bank reference from potential tenants interested carried out by a credit referencing company at a cost of £30 per person plus Vat ( Charged by the credit ref co, not us).
Updates to landlords on viewings and feedback from tenants whom have viewed.
Tenant referencing
Extensive database of existing tenants looking for properties in East London and Essex.
Checking of references to find the suitability of potential tenants for the property.
Full check of employer, landlord and bank reference from potential tenants interested.
Compliance & Legal
Draft compliant AST agreements with the tenants with specified special conditions.
Ensure timely registration of the security deposit with the Tenancy deposit scheme.
Organise Gas safety certificate & Energy performance certificate in line with regulation
GAS FITTINGS & APPLIANCES
As a Landlord you are responsible for the service and maintenance of any gas heating system and all gas appliances. By Law these must be inspected annually by a Gas safe Registered gas fitter and a Safety Certificate obtained. Typical costs of a safety inspection are £72 - £85 depending on how many gas appliances are at the property
ELECTRICAL SAFETY
Electrical appliances, plugs and sockets must be supplied' 'safe for use' if in doubt we can arrange for a Qualified Electrician to check your system. An EICR Electrical safety check report is due on every rental property with effect from 1st July 2021. This is due every 5 years or less if the electrical engineer states so in their report. Landlords are responsible for the cost of this report and any subsequent remedial work required.
The cost for an EICR report charged by electricians will vary according to the size of the property but is typically £120-£160.
DECORATION
The nicer your property looks the nicer your tenant will be! This is the absolute truth. We always advise our Landlords to hand over their property in a clean and tidy condition. We do not take on any properties that do not meet these standards. We would recommend that walls are emulsioned in a neutral colour rather than wallpapered and that the paintwork inside and out is in good condition. The property should be in good order when handed over.
When decorating your property please review the ventilation before you spend your hard earned money. Poor ventilation may cause damp and quickly ruin your paintwork and walls. Check that the trickle vents on your windows are open and that extractors are clean and in good working order.
GARDENS
If your property has a garden, you'll want your tenants to look after it. If there is an area of lawn it is wise to leave a lawn mower and basic garden tools for the tenant's use. Some Landlords like to provide a Gardener to ensure that the garden is well maintained. This charge can sometimes be incorporated in the Rent. Typically gardeners charge £25-£30 per hour.
OVERSEAS LANDLORDS
We provide an overseas landlords service for Landlords living overseas, giving them complete peace of mind and keeping them informed if problems arise. We can supply FICO (Tax) forms to apply for Exemption Certificates (enabling us to pay rent over without tax deductions.) Tax affairs are however the Landlord's responsibility.
INSURANCE
When you let your property check with your insurers to make sure you are covered for letting the property.
HOUSING BENEFIT-UNIVERSAL CREDIT
Many tenants now claim Housing Benefit and most Landlords are quite happy to accept it. Benefit can be paid directly to you if you have opted to manage the tenancy yourself but it is worth noting that any overpayment (ie. your tenant is not declaring that they are working or have moved in a partner) may be claimed back from you
ENERGY PERFORMANCE CERTIFICATE
Any property rented out will be required to have an EPC carried out. This will rate the energy performance of a property on a scale of A to E. Therefore a property rating of A would be more attractive and inexpensive to run than a property with the rating E. The maximum allowed rating is E anything rated F or G will require work to make it more energy efficient.
We can arrange for your EPC to be carried out at a cost from the energy assessor of £50.
Email: info@alexanderproperty.co.uk
Phone: 020 8501 1489
- Long Established
- Family Business
- Rental Specialists
- Independent
Est.1990
- Long Established
- Family Business
- Rental Specialists
- Independent
- Est.1990
Our houses all come with gardens and can range from two bedroom up to five. However, three bedroom properties are our most popular.
Our flats are usually one or two bedroom. on occasion we do get three bedroom flats, usually a maisonette and we have a few currently under management but they are rare.
Some of our flats are located in modern housing estates.
Living surroundings are important and we will always try to convey this information in our Advertising
On occasion we are lucky enough to offer supreme accommodation in gated communities with 24 hour security and CCTV.
If you become one of our long term tenants then it may possible for you to decorate to your own liking and taste. This way we feel that the property becomes more of your home than ours.
An example of a typical East London Edwardian house.
An example of a typical East London/Essex Borders apartment Block built in the 1980s. Typically they have well cared for communal gardens.
At Alexander Property we are lucky enough to be recommended by our past and current tenants so we often have a waiting list for properties.
This means they are often let before they get advertised so please contact us with your requirements and we can add you to the list.
Once you are added to our property requirements list we will contact you as soon as we know one of our properties is due to come to the rental market.
You will then get the opportunity to view the property prior to it being advertised on portals.
You are welcome to inspect any of the original written testimonials held on file in our offices by arrangement, or speak to any one of our clients – with their permission – regarding their personal experience of letting with ourselves.
Having been a tenant of Alexander Property for over two years I have been more than satisfied with the level of professionalism given by the company. The property that I rent is of a good quality and when minor problems have occurred Alexander Property Management have resolved them quickly and without any fuss
Neil Warmington - Ilford Essex
I have been a tenant with Alexander Property for the past 2 years. They look after their properties well and when you have anything that needs to be done in the flat they always do it promptly.
Uniece Zamba - Dagenham Essex
BEST PROPERTY AGENTS/LANDLORD....Alexander Property Management are the best property agents/Landlord anyone can ask for. They are extremely efficient and friendly.
As present tenants, we can say confidently that we’ve never had any issues with them since we moved in about 4 years ago. Maintenance matters are addressed ASAP, government regulations are adhered to and we are happy as can be.
Mr and Mrs Davies - Dagenham Essex
I have found Alexander Property a very helpful and supportive Landlord. Simon is always on hand whenever needed and any issues are always dealt with promptly & to a good standard.
They are very approachable & friendly. I am incredibly happy renting this property & this is partly down to the Landlord :-)
Ms R.G Brentwood Essex
I am extremely pleased to deal with Alexander Property. With a quick response every time I need, they are there to sort it out fast and efficiently. Excellent Estate Agent.
Highly recommend !!
Anderson Barreiro Silva - Isle of Dogs London E14
I have been with Alexander Property Management for fifteen years.
I have known Simon as a Landlord for well over 15 years and if any problems occur within the property it is dealt with almost immediately.
I have found Simon to be a very fair Landlord and always contactable.
Linda Green - Ilford Essex
I would like to say big Thank You to Simon for the exceptional service which I received. I have lived in a property rented from Alexander Property Management for 6 years and along this time any problem I came across has been dealing with fast and efficient. This has happened because it was easy to communicate with Simon and because he was fast and efficient in his response. I highly recommend Alexander Property and I do so without any reservation.
* * * * * Feb 7, 2020
High quality service! I would definitely recommend it. The process was very quick and smooth. The apartment was in great conditions. Simon is always very available if you have questions or need help.
Valerio Milana * * * * * May 3, 2018
Best property management/landlord we ever had. Highly recommend!
Irina McCowan * * * * * May 1, 2018
The best service in London. Simon is ready to help even at night. I feel myself a very valuable and important client. apartments in excellent condition. and even if you need something extra you can always count on help. Highly recommended.
* * * * * Apr 30, 2018
Very professional services. Highly recommended! Simon was extremely flexible and helpful in terms of showing us the property twice and ensuring the entire process was smooth and hassle free.
Asad Chagani * * * * * Apr 30, 2018
Michael Kattirtzi * * * * * 9 weeks ago
Simon provides an excellent, professional service. He has maintained an excellent level of service over the past two years of working with him, as he quickly responds to issues as they arise and finds an effective resolution. Excellent value for money too. He always ensures issues are resolved properly, quickly, and goes above and beyond with his support.
Reply from: Alexander Property Management Ltd (owner)
Thank you so much for your very kind review and for the five stars. Having dealt with both Landlords and Tenants for over 30 years now, its very gratifying to get such a good review from one of our top Landlords.
Billie Redman * * * * * 10 weeks ago
Simon at Alexander Property Management is a great landlord, was very professional and helpful moving in, I had a problem with the washing machine and Simon was really prompt with replacing a new one. I highly recommend!
Some of our former tenants go on to become one of our Landlords in later life, we take that as a great compliment.
Its not always an easy job managing property so when tenants leave such wonderful reviews it makes our job all the more worthwhile. that one
of o
ur tenants was with us for 23 years, and we still have some tenants that have been with us for over 15 years, we must be doing something right !